Privacy Policy

Last updated: November 17, 2025

Introduction

At AethERP, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ERP consulting services, visit our website, or interact with our team.

By using our services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name, email address, phone number, and company information
  • Business contact details and professional information
  • Payment information for service transactions
  • Information provided during consultations and project engagements

Technical Information

When you visit our website, we automatically collect certain information:

  • IP address, browser type, and device information
  • Pages visited, time spent on pages, and navigation patterns
  • Cookies and similar tracking technologies

Business Information

In the course of providing ERP consulting services, we may collect:

  • Business process documentation and requirements
  • System configuration data and technical specifications
  • Project-related communications and documentation

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our ERP consulting services
  • To communicate with you about your projects, services, and inquiries
  • To process payments and manage billing
  • To send you updates, newsletters, and marketing communications (with your consent)
  • To analyze website usage and improve user experience
  • To comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as cloud hosting providers, payment processors, and analytics services.
  • Business Partners: With your consent, we may share information with ERP software vendors and technology partners necessary to deliver our consulting services.
  • Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights and the safety of our clients.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure access controls and authentication protocols
  • Regular security assessments and updates
  • Employee training on data protection and confidentiality

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal and contractual obligations
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a structured, machine-readable format

To exercise these rights, please contact us using the information provided in the Contact section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie preferences through your browser settings. However, disabling cookies may limit certain website functionality.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@AethERP.com

Address: [Your Company Address]